Principle Member information is not available in the Invoice

This usually happens when the patient is not correctly linked to the principle member ie ( Insurance information is created after creating the patient).

Below is how the invoice might look.

Step to rectify.

1) Look for that invoice number on the system (under that specific company) 

2) Select the "Hospital Info" tab . As shown below it would be blank.

3) click on the "edit" button, and then select the "medical aid" number that would be available. as shown below.

4) Save the changes.

5) Print the updated invoice and it should look like below.

For any further help, or deviation of the above please contact the helpdesk.doc.co.bw