Articles in this category Principle Member information is not available in the Invoice This usually happens when the patient is not correctly linked to the principle member ie ( Insurance information is created after creating the patient). Below is how the invoice might look. Change price of Services in Laboratory 1) Please login to the HMS 2) Select the laboratory module Create a new Pathology Lab service 1) Log into the HMS. 2) go to services ( note your menu might look differernt based on the application you have rights to) Create Lab Test NOTE: Please make sure service that will be used for the Lab test has been created. or kindly follow this link to create the service . Please make sure you have the appropriate permissions 1) Log into... Create New Journals to Register Claims Payments NOTE: Please note that certain privileges will be required to effect this change. Step 1: Log in to HMS. Extraction of Invoices to an Excel Document with ICD10 Codes NOTE: Please note that certain privileges will be required to effect this change. Step 1: Log in to HMS. GUIDE: Service Management in the HMS GUIDE: Service Management in the HMS This guide is intended for General Practice, Clinical Psychology and Radiology clinics (Note: There is a separate guide for Pathology Lab Service Configuration). N... GUIDE: Medicine (Medicine Inventory) module in the HMS This guide is intended for General Practice clinic that want to manage their in-house stock of medicines using the HMS. Topics to be covered: 1. How to create a new medicine? 2. How the system does de... GUIDE: Submit and View an IT Support Ticket This guide is intended for any DOC client that wants to submit a support ticket to report an issue or service outage. Topics to be covered: 1. How to create a new support ticket. 2. How to view an exi... GUIDE: HMS Guide for Receptionists Download the attached guide at the bottom. GUIDE: HMS Guide for Physicians Download the guide at the bottom. GUIDE: How to issue a certificate during an appointment. Download the guide below.